Privacy Policy

Last updated: June 2026

Who we are

ELADSIA ("ELADSIA", "we", "us", "our") is an AI-native ad creative studio. This policy explains how we collect, use, and protect your personal information when you visit eladsia.com or use our services.

For any privacy question, contact us at contact@eladsia.com.

What we collect

We collect the following personal information:

• Information you give us: your name, email address, business name, website, and any details you submit through our contact or lead form, by email, or during a project.
• Payment information: when you purchase, payment is processed by our payment provider, Lemon Squeezy (our Merchant of Record). We do not store your full card details on our servers; they're handled directly by the provider under their own security standards.
• Project materials: brand assets, product information, and approved claim language you share with us to produce your creative.
• Technical & usage data: IP address, browser type, device information, and pages visited, collected automatically via cookies and analytics tools such as Google Analytics.

How we use your information

We use your information to:

• provide, produce, and deliver our creative services;
• communicate with you about projects, quotes, and support;
• process payments and send invoices;
• improve our website and services;
• send you updates or marketing only where you've agreed to receive them (you can opt out anytime);
• meet our legal and accounting obligations.

Legal bases (for EU/EEA users)

Where the EU General Data Protection Regulation (GDPR) applies, we process your data on the basis of: performance of a contract (to deliver services you've requested), consent (for marketing), legitimate interests (to run and improve our business), and legal obligation (e.g. tax records).

Sharing your information

We don't sell your personal information. We share it only with:

• service providers who help us operate (payment processing, hosting, email, analytics, AI generation tools), bound to protect your data;
• professional advisors (e.g. accountants) where necessary;
• authorities, where required by law.

Some of these providers may be located outside Australia or the EU (for example in the United States), which may involve transferring your data overseas. We take reasonable steps to ensure it's handled securely.

Data retention

We keep your personal information only as long as needed for the purposes above, including legal and accounting requirements, then delete or anonymise it.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, email us at contact@eladsia.com.

• Australian users: you have rights under the Privacy Act 1988 and the Australian Privacy Principles. If you're unhappy with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
• EU/EEA users: you may lodge a complaint with your local data protection authority.

Cookies

Our site uses cookies to function and to understand usage. You can control or disable cookies through your browser settings; some features may not work without them.

Security

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.

Children

Our services are for businesses and are not directed at anyone under 18. We don't knowingly collect data from children.

Changes

We may update this policy from time to time. The "last updated" date reflects the latest version.

Contact

ELADSIA — contact@eladsia.com